CIO Viewpoint

Good BPM = Customer Satisfaction

By Lalit Popli, Head of Information Technology, ICICI Prudential AMC

How can organizations win the battle with CX as...

By Rupinder Goel, Group CIO, Tata Communications Limited

Challenges in Engineering Enterprise Mobility

By Biplab Hore, Head IT, TATA Hitachi Construction Machinery Company

CXO Insights

Customer Experience Management: Encompassing...

By Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd

Go Online to Prevent Cyber Attacks

By Sudeep Charles, Product Marketing Manager - Asia Pacific & Japan, Akamai Technologies

Securing the flow of Big Data

By Rajesh Maurya, Country Manager India & SAARC, Fortinet

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