Utilities: Shifting from the 'Customer Account' to the 'Customer Experience'
Tilak Subrahmanian, VP, Energy Efficiency, Eversource Energy
Cost of Contact and 'Emerging Trends in Contact Center Technology'
Jaganathan T, EVP Technology, AGS Health
AEPS: Connecting Rural India to Banking
Saket Agarwal, Global CEO, Spice Digital
No Cost Solution of Ransomware (NeemKarela Treatment)
KK Chaudhary, Head IT, Lanco
Half Agile is Dangerous!
Anurag Agrawal, Director Engineering, GlobalLogic
Reaping the Cloud Revolution
Tom Bressie, VP, Cloud IaaS Product Marketing, Oracle
Businesses - the Next Big Target
Sanjay Katkar, MD & CTO, Quick Heal Technologies Limited
Agile Technology & Collaboration Enables Greater Business Efficiency
Jock Percy, CEO, Perseus
Today's Service the Changing Face of Technology
Sanjay Shedge, Director I& L Engineering / Technical Customer Service-Asia Pacific, Sealed Air Diversey Care
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